Effective date: 1 September 2025
Who we are
PBIGenie develops modern Power BI visuals. This website is a simple informational site used to share product information and contact details.
What we collect
- Emails you send us. If you contact us at support@pbigenie.com, we receive the information you include (e.g., name, email address, message content).
- Basic server logs. Our hosting platform may collect standard logs for security and reliability (IP address, user agent, date/time).
What we do not collect
- No account registrations on this site.
- No marketing trackers or ad cookies.
- No sale of personal information.
How we use your information
We use contact information solely to reply to your inquiries and provide support. We may retain emails for record-keeping and to improve our support.
Sharing
We do not sell or rent your personal information. We only share data if required by law or to protect our rights and users.
Data retention
Emails and support records are kept only as long as necessary for support, legal, or operational purposes, then deleted or anonymized.
Your choices
- You can request deletion of your support emails at any time by contacting support@pbigenie.com.
Security
We use reasonable administrative and technical safeguards to protect information, but no method is 100% secure.
Changes to this policy
We may update this policy as we evolve our products or legal requirements change. Material updates will be reflected on this page with a new “Effective date.”
Contact
Questions? Email us at support@pbigenie.com.